North Training

Writing Clear Business English Workshop

When you write a letter or email in English it is essential that you create the right impression immediately. This workshop will look at a range of different texts from emails and letters and will help the participants use the most appropriate language for each text. A large and varied range of phrases and vocabulary will be covered for use in many different situations. We will also look at how to structure a letter and how expectations for letters are different for Western readers. Individuals working in sales, marketing, customer care, executive assistants and all management roles will find this workshop highly valuable.

Content

  • What should business communication look like?
  • What language is appropriate for business communication?
  • Formal and informal English
  • Key words and phrases to use in a range of documents
  • The “do’s and don’t’s” of emailing
  • Writing and handling letters of complaint
  • Appropriate language for PR and marketing material

Audience

  • Individuals working in sales, marketing, customer care, executive assistants and all management roles will find this workshop highly valuable.
  • Participants should have B2+ English (Cambridge FCE/equivalent and above).

Workshop Details

Trainer Shaun North has over 10 years’ management experience and is now a management skills trainer as well as a Business Coach.
Date 21.03.2012
Duration 7.5 hours (including two coffee breaks and lunch)
Introductory Price 2290 CZK + VAT / person
Early bird price
  • 1790 CZK + VAT / book and pay by 07.03.2012
  • 10% discount - two people from the same company
  • 15% discount - three people from the same company
  • Location North Training s.r.o., Vršovická 5/817, Praha 10
    Maximum Number of Participants 6

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